Privacy Policy

At AtlanticAir Mechanical Services LLC, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, contacting us, or requesting HVAC services.

This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

We may collect personal information when you contact us, submit a website form, request an estimate, schedule HVAC service, or communicate with our team.

This information may include:

  • Name
  • Phone number
  • Email address
  • Property or service address
  • Information about your HVAC system or service needs
  • Appointment or service request details
  • Messages or information you voluntarily provide
  • Basic website usage and technical information

We only collect information reasonably necessary to respond to inquiries, provide services, and operate our business.

2. How We Use Your Information

AtlanticAir Mechanical Services LLC may use the information we collect to:

  • Respond to questions and service inquiries
  • Schedule residential or commercial HVAC services
  • Prepare estimates or quotes
  • Provide new installations, repairs, maintenance, and system replacement services
  • Communicate about scheduled appointments
  • Provide customer support
  • Maintain business and service records
  • Improve our website and customer experience
  • Protect against fraudulent or unauthorized activity
  • Meet applicable legal or regulatory requirements

We do not use personal information for purposes unrelated to our business without an appropriate reason or consent where required.

3. Website Contact Forms

When you submit a contact or service request form through our website, the information you enter is sent to us so we can respond to your request.

Please provide accurate information so our team can contact you and better understand your HVAC service needs.

Submitting a form does not automatically confirm an appointment. Our team may contact you to confirm service availability and additional details.

4. Cookies & Website Analytics

Our website may use cookies or similar technologies to help the website function properly and understand how visitors interact with our pages.

These technologies may collect information such as browser type, device information, pages visited, approximate location based on IP address, and website interaction data.

Where required, visitors may be provided with options to manage or decline non-essential cookies.

5. How We Share Information

We do not sell or rent your personal information.

We may share limited information with trusted third parties when reasonably necessary to operate our business or provide requested services. These may include website hosting providers, communication platforms, payment processors, scheduling providers, analytics services, or other service providers supporting our operations.

We may also disclose information where required by law, legal process, or a valid request from an appropriate authority.

6. Payment Information

If payment is made electronically, payment information may be processed through a third-party payment provider.

We may not directly store complete credit or debit card information when payments are handled by an external payment processor. The payment provider’s own privacy policy and security practices may also apply.

7. Data Security

We take reasonable administrative and technical measures to help protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and service records, resolve disputes, meet accounting requirements, and comply with applicable laws.

Information that is no longer reasonably required may be deleted or securely disposed of where appropriate.

9. Third-Party Websites

Our website may contain links to websites operated by third parties.

AtlanticAir Mechanical Services LLC is not responsible for the privacy practices, security, or content of external websites. We recommend reviewing the privacy policy of any third-party website before submitting personal information.

10. Your Privacy Choices

Depending on applicable law and your circumstances, you may have rights regarding your personal information, which can include requesting access to, correction of, or deletion of certain personal information.

You may also contact us if you want to update information previously provided to us or have questions about how your information is handled.

Some information may need to be retained where required for legitimate business, contractual, accounting, or legal purposes.

11. Email & Marketing Communications

If we send promotional or marketing communications, you may request to stop receiving them by using any unsubscribe option provided or by contacting us directly.

Service-related communications, such as appointment confirmations or information concerning requested HVAC work, may still be sent when necessary.

12. Children’s Privacy

Our website and HVAC services are intended for customers seeking residential or commercial HVAC services and are not directed toward children.

We do not knowingly collect personal information from children through our website for marketing purposes.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or applicable requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

AtlanticAir Mechanical Services LLC
Email: Info@atlanticairhvac.com
Phone: +1 (571) 348-0202

Get A Quote